1. Introduction

DiskFresh ("we", "us", or "our") provides PC optimization software and related support services. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website and our desktop application (together, the "Services").

2. Information We Collect

We collect the following categories of information:

  • Account & contact information — your name, email address, and billing details when you purchase a plan or contact support.
  • System diagnostic data — anonymized performance metrics such as disk usage, startup time, and scan results, used to power the optimization features you request.
  • Usage data — pages visited, features used, and general interaction data collected via cookies and similar technologies on our website.
  • Support communications — messages you send through live chat, email, or remote-assistance sessions.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the DiskFresh application and website.
  • Process subscriptions, renewals, and billing.
  • Deliver technical support, including remote troubleshooting you request.
  • Send service updates, security notices, and (with your consent) product news.
  • Detect, investigate, and prevent fraudulent or unauthorized activity.

4. Data Sharing & Third Parties

We do not sell your personal information. We may share information with trusted third-party service providers who help us operate our business — such as payment processors and customer-support tooling — under contractual obligations to protect your data. We may also disclose information if required by law or to protect the rights, safety, or property of DiskFresh and our users.

5. Cookies & Tracking

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use our site, and measure the effectiveness of our marketing. You can control cookies through your browser settings; disabling them may limit some site functionality.

6. Data Security

We use industry-standard technical and organizational measures — including encryption in transit and access controls — to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

8. Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last updated" date, and encourage you to review it periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at privacy@diskfresh.com.